| Error Code |
Description |
Action |
| CE-32889-0 |
Download has canceled because the downloading of this content has previously been started and experienced an error. |
Step 1: Go to #91;Notifications #93; gt; #91;Downloads #93; and check the content is on the list. Delete the content from #91;Options #93;, and retry downloading the content from the Library. Step 2: If you fail downloading the content again, back up the data using U dev or PS+ online storage, and then go to Safe Mode to try ｢4.Rebuild Database #93;. You can find more information on Safe Mode here. After the Rebuild Database is finished, bring back the data and retry your download from the Library. Step 3: If the error occurs again, go to #91;Settings #93; gt; #91;Initialization #93; gt; #91;Initialize PS4 #93; and try the PS4 initialization. |
| CE-32928-4 |
No description |
Close the appication and retry. Restart the PS4 if you continue to receive this error |
| CE-33179-3 |
Application is not found. |
Retry after the installation is completed.
Installation of Add-Ons fails until the installation of application installation is complete. |
| CE-33991-5 |
Get the status of the non _GET_200 in Internet connection. |
Retry Internet Connection test. |
| CE-34788-0 |
This update file cannot be used. Connect a U storage dev that contains an update file for reinstallation for version 1.50 or later. |
Delete the Update file from the U storage dev , and replace it with the update for reinstallation found from this page. |
| CE-34878-0 |
Application has crashed. |
Restart the application in the content area. |
| E-8200002E |
The credit card information is not valid. |
Remove credit card from account, and then re-enter the credit card information.
Refer to Add / Remove Billing Information. |
| E-82000102 |
returned quot;Unknown Error quot; |
Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at #91;Settings #93; gt; #91;PSN #93;. |
| E-8200012F |
Invalid voucher code |
Double check and re-enter the code exactly as written. |
| E-8F000001 |
Purchased Failed - Doki Doki Universe |
Purchase the directly from the PS Store, not from inside the demo. |
E-82F001F8
E-800085D1
E-82E101F6 |
Connection to server failed |
The PS4 was unable to connect to the server. Please try again later. You can check the status of the PSN here. |
| E-8200002E |
The credit card information is not valid |
Remove the credit card from the account, then re-enter the credit card information. |
| E-82000171 |
Credit card on file is invalid |
Verify that your credit card number and expiration date are valid and up to date. If this does not solve your issue, please read ourarticle on correcting billing errors. |
| E-82000138 |
Failed to add funds to wallet using a voucher or PSN card |
Verify that redeeming the code will not put your wallet over the $150 limit. If it does, redeem the code at a later date when your balance is lower. If you aren #039;t at the limit and still get this error, please try again later. You can also view our article on code redemption issues here. |
E-82000113
E-82F001F7 |
PSN is undergoing maintenance |
PSN is undergoing maintenance. Please try again later. You can check the status of the PSN here. |
| NP-32091-5 |
Trophy data is corrupted. |
Step 1: Back up the save data using U dev or PS+ online storage, and then go to #91;Settings #93; gt; #91;Initialization #93; gt; #91;Initialize PS4 #93; and try the PS4 initialization.
Step 2: Tran er the saved data back to PS4 and retry the Trophy sync. |
| NW-31484-0 |
DNS server not specified. |
Restart the PS4 . |
| NW-31367-0 |
Could not open wireless dev . |
Restart the PS4 . |
| NW-31453-6 |
Delayed server response. |
Try Internet connection test at #91;Settings #93; gt; #91;Network #93; gt; #91;Test Internet Connection #93;. Check that the internet status is valid. |
| NW-31172-4 |
Connection to server failed. |
Try Internet connection test at #91;Settings #93; gt; #91;Network #93; gt; #91;Test Internet Connection #93;. If you are able to connect, but still get the error, the server is likely busy. Please try again later. |
| NW-31194-8 |
Connection was reset. |
Restart the PS4 . |
SU-30 6-4
SU-30645-8 |
Failed to update the software. The update file may be corrupted. |
If you are updating the via Internet, go to #91;Settings #93; gt; #91; Software Update #93; and retry update.
If you are updating via U storage dev , delete the update file on U and redownload the update file from playstation.com. Then retry updating at #91;Settings #93; gt; #91; Software Update #93; |
| SU-34328-0 |
An internal error occured |
Please try again later. |
| SU-30733-6 |
The latest version of the software is already installed. |
No Action Required. |
| WV-33907-2 |
Operation timeout. The specified time-out period was reached according to the conditions. |
Connection timed out / connection error while receiving data. Network may not be stable now. Please retry after a while. |
